What is product operations and why is everyone so excited about it?

Product Operations has emerged as one of the most critical functions in modern product development—but many teams still don’t fully understand how to leverage it. Join Denise Tilles, author of Product Operations, as she reveals how this strategic function acts as a force multiplier for scaling organizations. Drawing from her extensive experience as a product leader and advisor and insights from interviews with dozens of high-performing companies including OpenAI and Stripe, Denise will show you how Product Operations can transform your team’s ability to make better decisions faster.

Discover how Product Operations surrounds product and development teams with the support they need to succeed through three essential pillars: Business + Data Insights, Customer + Market Insights, and Operating Model/Process optimization.

What You’ll Learn:

• Why Product Operations matters now – Understand what Product Ops really is and why leading companies are investing in it
• Visibility into resource alignment – Gain techniques to confirm development resources are supporting your company’s most important goals
• Real-world proven practices – Get actionable takeaways from companies like OpenAI, Stripe, and others who are using Product Ops to scale successfully
• How to become a force multiplier – Walk away with concrete strategies to implement Product Operations as an enabling partner for your product and development teams

Denise Tilles literally wrote the book on Product Operations. —and it’s the playbook tech leaders didn’t know they were missing. Co-authored with Melissa Perri , it’s become essential reading for companies serious about scaling product.

With over a decade leading product teams, Denise has helped companies like Bloomberg, Sam’s Club, and athenahealth transform how they build and ship products. Denise partners with companies to help strengthen capabilities around:

-Product Operations

-Product Strategy

-Product Operating Model

She’s built and led product +UX teams at Cision, Conde Nast, and U.org.